Installation Manual

1 Installation of Customer Supportdesk for Magento 2

1.1 Installation

Requirements:
Customer Supportdesk requires a Magento 2 installation. Please make sure these requirements are met: https://devdocs.magento.com/guides/v2.3/install-gde/system-requirements-tech.html

Step 1: Copy the Customer Supportdesk files
Unpack the Customer Supportdesk files and copy the 'Desk' and 'DeskEmail' directory to your '/app/code/Cart2Quote' directory.
(Note: Sometimes you need to create the 'code' and the 'Cart2Quote' folder if it doesn’t already exist)

Step 2: Add the email dependency (Only for Magento 2.2 and 2.1)
The DeskEmail module is dependent on Zend Mail module.
Execute the following code in your Magento Root (make sure you have composer installed):

composer require zendframework/zend-mail ~2.4.6

Step 3: Enable the Customer Supportdesk Module
To enable Customer Supportdesk you need to open your terminal and navigate to your Magento root directory. From your root directory execute:

php bin/magento module:enable Cart2Quote_DeskEmail
php bin/magento module:enable Cart2Quote_Desk

Step 4: Execute installation scripts
Run the following commands in your terminal from your Magento root directory:

php bin/magento setup:upgrade

php bin/magento cache:clean

php bin/magento setup:di:compile

php bin/magento setup:static-content:deploy

php bin/magento indexer:reindex